Home Health Insurance FollowMeᵀᴹ FollowMe™ Premiere
Get our best drug coverage, dental coverage and more with FollowMeᵀᴹ Premiere Plan
Your health comes first, and better coverage gives you more freedom to make the best treatment decisions. FollowMeᵀᴹ Premiere Plan provides our top level of drug, vision, extended health care and dental coverage.
You can apply at any age and stay covered for as long as you want. Your coverage is guaranteed with no medical questions when you apply and pay your first premium within 90 days of your employee benefits ending.*
FollowMeᵀᴹ Premiere Plan may be right for you if you use more costly prescription drugs and you need a higher level of dental protection. This plan covers crowns, bridges, dentures and orthodontics starting in year 3.
View a Sample Policy as a reference that indicates limitations, exclusions and conditions.
Drugs
- 80% up to $2,600
- Dispensing fee ($8.00)
Dental
- 80% up to $800 in Year 1, $1,000 in Year 2, and $1,500 in Year 3+
- Check-ups every 9 months
Vision
- $300 every 2 years
- $60 for Optometrist visit (This benefit is only available where optometrist visits are not covered by a government health insurance plan)
Extended Health Care
No lifetime maximum for registered specialists and therapists, orthotics, hearing aids, homecare, medical equipment and more (after government health plan maximums reached)
Survivor benefit
- Continued coverage with no premiums for 1 year after death of an insured adult
Registered specialists and therapists
Covers charges up to the amount between what your government health insurance plan covers and/or what is reasonable and customary. Physiotherapist coverage may not be eligible under this plan based on your government health insurance plan.
$650 combined for:
- Acupuncturist
- Chiropractor
- Naturopath
- Physiotherapist
- Dietitian
- Registered Massage Therapist
Plus:
- Psychologists, Psychotherapists, Clinical Counsellors, and Speech Therapist (combined) – $65 for first and subsequent visit x 10 visits
TELUS Health Virtual Care
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More extended health care
- Orthotics (custom-made) – $250
- Hearing aids (purchase or repair) – $600 every 4 years
- Homecare and nursing – Personal support worker $1000 per year, Registered Nurse (R.N.), Registered Practical Nurse (R.P.N.) – $3,000 Maximum per year
- Ambulance (air or ground) – unlimited
- Accidental dental – $10,000 maximum per person, per anniversary year
Manulife Vitality
- Live healthy
- Earn rewards
- Save money
Hospital
- Semi-private or private hospital room
- 100% for first 100 days (up to $200 every day) and 60% for next 90 days (up to $120 every day)
Add travel insurance
- $5 million in emergency health coverage for 15-day or 30-day trips
- $200 Deductible
These plans may also work well for you.
FollowMeᵀᴹ Enhanced Plus Plan
If you don't need quite this much drug and dental protection, this plan is one step down.
FollowMeᵀᴹ Enhanced Plan
If you only need coverage for prescription drugs, not dental services, consider this plan.
Compare all plans
See all FollowMeᵀᴹ plans at a glance.
Top 5 questions about FollowMeᵀᴹ
If your claim form is complete and accurate, you will generally receive payment within six business days. When information is missing, we may have to return the claim form to you. This delays processing and payment.
First, check to see if your provider has already submitted your claim. Often, you don't have to submit a claim because many hospitals, pharmacies and dentists can submit your claim directly to us. There's no online form or paperwork for you, and you only pay the amount your plan doesn't cover.
If your provider hasn't already submitted your claim, you can submit your claim online or on paper by mail.
Submit your claim online:
- Within 12 months of the date you were charged
- After you've paid more than any deductible in your plan
- Specify the currency if your claim is for services outside Canada
- Hold onto original receipts and applicable supporting documentation for 12 months
Submit your claim on paper by mail:
- Within 12 months of the date you were charged
- After you've paid more than any deductible in your plan
- Specify the currency if your claim is for services outside Canada
- Include original receipts and applicable supporting documentation
- Make sure you've signed your claim form
- Extended health claim form – for all covered expenses except dental expenses
- Dental benefit claim form – must be completed by your dentist or dental specialist
For FlexCare Customers
If you're in Canada or the United States, call our Assistance Centre at 1-800-805-1008. Outside of Canada or the United States, call collect at 1-519-251-7298.
For Follow Me Customers
If you're in Canada or the United States, call our Assistance Centre at 1-855-857-5919. Outside of Canada or the United States, call collect at 1-519-251-1570.
Every province and territory has a different health insurance plan – check your health ministry's website for details – but most may not cover:
- Prescription drugs
- Dental checkups and treatment
- Vision care
- Semi-private or private hospital rooms
- Registered specialists and therapists such as Acupuncturists, Chiropodists, Chiropractors, Naturopaths, Osteopaths , Physiotherapists, Podiatrists, Psychologists/Psychotherapists, Registered Massage Therapists, Speech Pathologists/Therapists
- Health-related products such as orthotics, hearing aids, prosthetics and medical equipment
- Health-related services such as ambulance, homecare and nursing, medical coordination and second medical opinions
- Emergency medical care for travellers
Our health and dental plans that offer guaranteed acceptance, including the Flexcare® ComboPlusTM Starter Plan and all four FollowMeTM plans for people whose group benefits are ending, cover eligible pre-existing conditions and eligible current medications. Our other health and dental plans only cover new medications. Refer to your policy for more details.
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FollowMeᵀᴹ Health Plans Important Notice
This is not a contract. Actual terms and conditions are detailed in the policy issued by Manulife upon final application approval and payment of any required premium. Conditions, limitations, and exclusions apply. See policy for details.
* Guaranteed acceptance dependent upon receipt of the first premium payment and satisfaction of eligibility criteria.
The Vitality Group Inc., in association with The Manufacturers Life Insurance Company, provides the Manulife Vitality program. Vitality is a trademark of Vitality Group International, Inc., and is used by The Manufacturers Life Insurance Company and its affiliates under license. Manulife, Manulife & Stylized M Design, and Stylized M Design are trademarks of The Manufacturers Life Insurance Company, and are used by it, The Vitality Group and its affiliates under license. PO Box 670, Stn Waterloo, Waterloo, ON N2J 4B8.
Eligibility and availability of rewards are not guaranteed and may change over time. Insurance provided by The Manufacturers Life Insurance Company.