Critical illness insurance support
Get support for your critical illness insurance plan
How to
Mail any supporting documentation to:
Manulife
Affinity Markets
P.O. Box 670, Stn Waterloo
Waterloo, Ontario
N2J 4B8
If you have not used any form of tobacco, tobacco cessation products or marijuana for 1 year (12 consecutive months), you may be eligible for lower premiums. Once approved, your lower premiums will start on your next premium due date.
Complete the Change smoking status form
Sample contracts and certificates
Critical Illness Insurance policy (PDF)
Critical Illness Insurance policy (PDF)Forms
Please mail your completed form to the address on the form.
Change of information formChange your address, phone number or email address
Set up or change how you pay
Ask for lower premiums if you have not smoked for 1 year
See answers to frequently asked questions